Enable to accurately answer customer questions
Solo keeps your help center accurate and assists customer-facing teams with resolving technical issues, all from the codebase
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What is
your story?
What is
your story?
A word from our customers
“If you're building fast, especially with AI, you can't rely on manual documentation. It has to maintain itself.”
“My confidence that the help center is accurate is at a different level now. Before, it was me trying to think of every possible search term. Now I know something is actually checking.”
“We were constantly trying to figure out what shipped, when it shipped, and how to talk about it.”
Every time your product changes, so do your docs
Solo’s agent fixes common doc issues
Inaccurate text
Solo finds inaccurate text and suggests what it should say based on how your product works, and your company's voice, template, and style guide.
Outdated screenshots
When Solo finds an outdated screenshot, it'll stage data in your app, take a screenshot, and add annotations that match the outdated screenshot.
Customer conversations
Solo improves the coverage of your help center by comparing customer questions against your help docs to identify content gaps.
Content not optimized for AI
Solo optimizes articles so they're accessible for AI support agents and AEO without sacrificing human readability.
Broken links
Solo scans your help center for broken links, helps you fix them, and identifies opportunities for additional cross links.
Style guide enforcement
Solo maintains a consistent voice across all articles, regardless of how many people are contributing to your help center.
Maintains your 
help center
Solo works with the help center you already use. No need to migrate or replace, just connect and Solo will identify inaccuracies in less than 15 minutes!
Faster documentation workflows
# support-escalations
An MCP built for the AI era
Your docs and product knowledge, accessible where you already work
Connect Solo's MCP server and start using it in all of your workflows. Whether you're asking Solo to fact check an article that you just wrote with AI or finding and replacing every reference to an outdated pricing plan, Solo's MCP can handle it.
Automated release notes
Solo drafts release notes from the features your team has actually shipped. Once you review them, Solo will handle the publishing part.
Solo drafts change log
Save time by letting Solo draft your release notes based on code and feature flag changes.
Review before publishing
Solo notifies you that release notes are ready for your review. You can edit the content or just click approve!
Publish release notes where you already post
Solo publishes your release notes wherever you publish them today, whether that's Slack, email, help center, or your website!
Fix your help center in less than 15 minutes
Four-click implementation
Solo has official integrations with your help center, codebase, feature flag, and task management tool, meaning you only have to make 4 clicks to complete implementation!
Solo audits your existing content
Every article is checked against the code, so you start from an accurate baseline.
Annual plan onlySolo keeps it updated from then on
Each feature change is compared against your docs, with drafts routed to you for review before they publish.
Secure on principle
Built with the same security infrastructure as financial institutions, by a team who has built financial systems.
Audited by the best
We admire any company that is pushing the envelope, and see it as our duty to protect their data, which is why we welcome third-party auditors to review our security practices. Solo is SOC 2 and GDPR compliant.
LLMs with protections
Your intellectual property belongs to your company, which means Solo and our sub-processors will never train models on your data or commercialize your intellectual property.
Never wait for an answer
Never write a new help doc
Never miss a feature change
Never search through docs
Never delay a deal
Never misinform a customer
Never wait for an answer
Never write a new help doc
Never miss a feature change
Never search through docs
Never delay a deal
Never misinform a customer
Never wait for an answer
Never write a new help doc
Never miss a feature change
Never search through docs
Never delay a deal
Never misinform a customer