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Solo

Always keep yourhelp center up to date

From identifying customer knowledge gaps to listening to product changes,
Solo helps teams build an accurate and comprehensive knowledge base for your users and AI agents

Multiplying the impact of help centers at the world's fastest growing companies

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Identify gaps

Listen to your entire ecosystem for documentation opportunities

Solo suggests content by listening to your company’s ecosystem for knowledge gaps. Start each day with a list of product changes and customer questions that should be documented.

Identify documentation gaps illustrationDraft and collaborate illustrationOptimize for AEO, voice, and accuracy illustrationPublish intelligently illustration
Identify gaps

Listen to your entire ecosystem for documentation opportunities

Solo suggests content by listening to your company’s ecosystem for knowledge gaps. Start each day with a list of product changes and customer questions that should be documented.

Your existing tools, amplified with Solo

Solo observes your existing tools to source knowledge gaps and then updates your knowledge base

Source knowledge gaps
Source knowledge gaps

Listen for knowledge gaps across your whole company

Solo observes conversations and product changes to identify gaps in your help center. Every signal gets organized for you to action on.

Integrates with your stack
Integrates with your stack

Update information in your help center

Solo integrates directly with most knowledge base tools. There's no need to change where you host your help center to benefit from Solo's automation.

Integrate with task management tools
Integrate with task management tools

Import your backlog, then execute each task

Connect your task management tool and watch Solo work through your backlog while you review its output.

Designed for enterprises who don't want to sacrifice security in the name of efficiency

Built with the same security infrastructure as financial institutions, by a team who has built financial systems

Secure out of principle

We admire any company that is pushing the envelope, and see it as our duty to protect their data, which is why we welcome third party auditors to review our security practices. Solo is SOC2 and GDPR compliant.

LLMs with protections

Your intellectual property belongs to your company, which means Solo and our sub-processors will never train models on your data or commercialize your intellectual property.

Convert your product knowledgeinto a growth driver

Join the product knowledge revolution today, see growth tomorrow

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