Enable your AI agents to answer product questions accurately without escalation
Solo keeps your help center up to date so customers and AI agents can self-serve accurate answers, but if a technical question reaches your team, Solo helps them resolve it
Solo uses the product's code to document feature changes and answer technical questions
Multiplying the impact of CX and development teams at the world's fastest growing companies
AI agents and customers read your help centerSolo ensures articles are accurate and comprehensive
Listen to your entire ecosystem for documentation opportunities
Solo suggests content by listening to your company’s ecosystem for knowledge gaps. Start each day with a list of product changes and customer questions that should be documented.
Listen to your entire ecosystem for documentation opportunities
Solo suggests content by listening to your company’s ecosystem for knowledge gaps. Start each day with a list of product changes and customer questions that should be documented.
Your existing tools, amplified with Solo
Solo observes your existing tools to source knowledge gaps and then updates your knowledge base
Listen for knowledge gaps across your whole company
Solo observes conversations and product changes to identify gaps in your help center. Every signal gets organized for you to action on.
Update information in your help center
Solo integrates directly with most knowledge base tools. There's no need to change where you host your help center to benefit from Solo's automation.
Import your backlog, then execute each task
Connect your task management tool and watch Solo work through your backlog while you review its output.
Product question? Just ask Solo.
Enable your team to respond to customers without escalating questions to technical teams. Built everywhere your team asks product questions!
Answer product questions wherever they're asked
No need to change your workflow, just tag Solo wherever PMs and engineers get asked questions.
Pulls answers from secondary sources
If the answer doesn't exist in the code, Solo pulls from other knowledge sources.
Designed for enterprises who don't want to sacrifice security in the name of efficiency
Built with the same security infrastructure as financial institutions, by a team who has built financial systems
Secure out of principle
We admire any company that is pushing the envelope, and see it as our duty to protect their data, which is why we welcome third party auditors to review our security practices. Solo is SOC2 and GDPR compliant.
LLMs with protections
Your intellectual property belongs to your company, which means Solo and our sub-processors will never train models on your data or commercialize your intellectual property.
Escalate less,
Answer more.
Never wait for an answer
Never write a new help doc
Never miss a feature change
Never search through docs
Never delay a deal
Never misinform a customer
Never wait for an answer
Never write a new help doc
Never miss a feature change
Never search through docs
Never delay a deal
Never misinform a customer
Never wait for an answer
Never write a new help doc
Never miss a feature change
Never search through docs
Never delay a deal
Never misinform a customer