Support Driven and Solo collaborate to offer members a free audit of their help center
Members can identify outdated content, search performance, and how they compare to your competitors.
Maintaining a help center is difficult; especially since the rise of AI. As teams ship features faster and AI chatbots draw knowledge from the help center, knowledge base managers are increasingly feeling the pressure to keep documentation up to date. To help with the increased pressures, Support Driven partnered with Solo to offer a free audit of their help centers as a benefit to the community.
Who is Solo?
Solo is a company based in San Diego, California that helps teams build accurate and comprehensive help centers. Their tool monitors changes in your product and trends in customer questions to identify updates to your articles. Companies like Pendo, Descript, and Navattic use Solo to optimize their help centers for customers and AI agents.
Learn moreWho is Support Driven?
Support Driven is the leading community dedicated to Customer Support as a career. With over 30,000 members and over a decade in operation, Support Driven has become the go-to place for Customer Support professionals to get advice, mentorship, and grow their career.
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